Frequently Asked Questions
Welcome to Farmchains.com! We've compiled answers to the most common questions we receive. If you don't find what you're looking for, please call or text us at 815-973-2648 or call toll-free 800-648-5429 - we're available 24/7! Feel free to text questions or photos to 815-973-2648.
Product Questions
How do I identify which chain I need?
The easiest way to identify your chain is to look for a number stamped on the chain links. Common numbers include 25, 32, 62, 67, 662, 667, etc. If you can't read the number on your chain, take a photo and text it to 815-973-2648, or measure the pitch (distance from the center of one pin to the center of the next pin) and call us. Our knowledgeable team can help you identify the correct chain based on your measurements and application.
What's the difference between steel detachable chain and pintle chain?
Steel Detachable Chain: Links can be easily assembled or disassembled by flexing the chain and tapping links in or out. No special tools required. Commonly used on seeders, drills, conveyors, and bale elevators. Designed for moderate loads and speeds.
Pintle Chain: Heavy-duty chain with offset sidebar construction. Used on manure spreader aprons and heavy-duty agricultural applications. Requires connector links or master links to join chain sections. Designed for heavy loads and continuous operation.
How do I measure my manure spreader apron?
To properly measure your manure spreader apron, you'll need:
- Overall Length: Measure the complete apron from end to end
- Drive Sprocket Spacing: Measure center to center on the drive sprockets
- Chain Type: Identify the chain number (62, 67, 88C, 662, 667, etc.)
- Slat Type: Note if you have rectangle tubes, flat slats, or other configurations
If you're unsure about any measurements, text photos to 815-973-2648 or call us and we'll help you verify the correct apron for your spreader.
What does "price per apron" mean?
Many manure spreaders use TWO aprons working together (side-by-side beater spreaders). When we list "price per apron," it means the price shown is for ONE apron. If your spreader uses two aprons and you want to replace both (recommended for even wear), you'll need to order a quantity of 2.
Are your chains USA made?
Many of our chains are USA made, including:
- Steel Detachable Chain: USA made, heat-treated for strength and durability
- Pintle Chain (select sizes): USA made options available
- T-Bar Chain: USA made
- Manure Spreader Aprons: Custom-built in the USA
Product descriptions clearly indicate when items are USA made. If you have questions about a specific product's origin, please contact us.
Do you sell connector links and master links?
Yes! We stock connector links (also called master links or repair links) for most chain sizes. Connector links are used to join chain sections or complete chain loops. They include pins and cotter pins for easy installation without special tools.
Ordering & Shipping
Do you have a minimum order?
No! We do not have a minimum order amount. Whether you're buying one connector link or 300 feet of chain, you'll receive the same great customer service and expert support. We treat all our customers like family.
How do I get a shipping quote?
For standard items (chain by the foot, connector links, small parts), shipping is calculated at checkout based on your location and order weight.
For large items like manure spreader aprons, shipping is NOT included in the price due to freight requirements. Please call or text 815-973-2648 or call toll-free 800-648-5429 for an accurate freight shipping quote. We'll find the most economical shipping options for your location.
Do you ship freight items?
Yes! We regularly ship large items like manure spreader aprons, bulk chain orders, and other freight items. We work with reliable freight carriers to get your order delivered safely and economically. Call or text us for a freight quote before ordering large items.
What payment methods do you accept?
We accept all major credit cards, debit cards, and other standard payment methods through our secure checkout. For large orders or special payment arrangements, please call or text 815-973-2648.
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email. You can use this tracking number to monitor your shipment's progress.
Technical Support
How do I install steel detachable chain?
Steel detachable chain is designed for easy installation:
- Flex the chain slightly to open the link
- Tap the link into place with a hammer or mallet
- The link will snap into position
- No special tools required!
Always operate the chain with the closed side of the barrel against the sprocket for optimal performance and wear life. If you need installation assistance, call or text 815-973-2648.
When should I replace my apron chain?
Replace your manure spreader apron chain when you notice:
- Excessive chain wear or elongation
- Broken or damaged slats
- Chain skipping on sprockets
- Uneven spreading patterns
- Increased power requirements
- Unreliable operation or frequent breakdowns
When replacing aprons on side-by-side beater spreaders, we recommend replacing both aprons at the same time to ensure even wear and consistent performance.
Can you help me verify fitment?
Absolutely! We understand that ordering the correct chain or apron is critical. Our knowledgeable team is available 24/7 to help you verify fitment, identify parts, and answer technical questions. Call or text 815-973-2648 (feel free to send photos!) or call toll-free 800-648-5429 before ordering if you have any questions.
Do you have sizing charts?
Yes! We provide detailed sizing charts for steel detachable chain and other products. Look for the sizing chart PDF links in product descriptions, or contact us and we'll send you the charts you need.
What if I order the wrong chain?
We want to make sure you get the right chain the first time! That's why we encourage you to call or text us at 815-973-2648 if you have any questions about fitment or sizing. Our team will help you verify the correct chain before you order. Feel free to text photos of your chain or equipment!
Business Questions
What are your hours?
Our phone lines are available 24/7 at 815-973-2648 (call or text) or toll-free 800-648-5429. We understand that farm equipment doesn't break down on a schedule, so we're here when you need us - day or night, weekends and holidays.
Can I text you questions or photos?
Yes! Feel free to text questions or photos to 815-973-2648. This is often the fastest way to identify chains or verify fitment. Send us a photo of your chain, apron, or equipment and we'll help you find the right parts.
Can I pick up my order?
Yes! We moved to our new location in 2022 and now offer tillage products along with various agricultural products at our storefront. You're welcome to stop by and pick up your order, browse our inventory, or get expert advice in person. Call or text ahead at 815-973-2648 to make sure your order is ready for pickup.
Do you offer bulk discounts?
For large quantity orders or bulk purchases, please call or text 815-973-2648 to discuss pricing. We're happy to work with you on larger orders.
Do you work with commercial accounts?
Yes! We work with farms, agricultural equipment dealers, repair shops, and other commercial customers. Contact us to discuss your specific needs and account setup.
About Farmchains.com
Who owns Farmchains.com?
Farmchains.com is owned and operated by Doug Hicks. After 21 years of public service with the Lee County Sheriff's Department, Doug took over the business in 2021 following the passing of his father-in-law, Ken ("Krazy Ken the Farmer's Friend"). Doug personally handles all aspects of the business and is committed to providing the same integrity, honesty, and hard work ethic that made Farmchains.com successful.
Where are you located?
We moved to our new location in 2022, which allows us to better serve our customers with expanded product lines including tillage products and various agricultural supplies. Stop by to see our full selection!
Why should I choose Farmchains.com?
- Expert Knowledge: We're one of the most knowledgeable distributors of hard-to-find agricultural chains
- No Minimum Order: Buy one link or 300 feet - same great service
- 24/7 Availability: We're here when you need us, day or night
- Text-Friendly: Send photos and questions via text to 815-973-2648
- Family Owned: We treat every customer like family
- Quality Products: USA-made chains and quality replacement parts
- Personal Service: Doug personally handles your order and questions
Still Have Questions?
We're here to help! Contact us anytime:
- Call or Text: 815-973-2648 (Available 24/7 - feel free to text questions or photos!)
- Toll-Free: 800-648-5429 (Available 24/7)
- Email: info@farmchains.com
We look forward to serving you and earning your business!
